Cylva.com Privacy Policy
Effective Date: Feb 10, 2025
Cylva.com (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, Cylva.com (the “Site”), and purchase our products. By using the Site, you consent to our practices described below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, payment information, and account login details.
- Non-Personal Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
- Transaction Information: Details about purchases and interactions with our store.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Communicate with you about promotions, updates, and important notices.
- Prevent fraud and ensure the security of our website.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your data. However, we may share your information with:
- Service Providers: Payment processors, shipping carriers, and marketing platforms that assist in operating our business.
- Legal Compliance: When required by law, we may disclose information to law enforcement or government authorities.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage cookie preferences through your browser settings.
5. Data Security
We implement security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your data, including:
- Accessing, correcting, or deleting your personal information.
- Opting out of marketing communications.
- Managing cookie preferences.
To exercise your rights, contact us at support@cylva.com
7. International Shipping and Data Transfers
As we ship worldwide, your data may be transferred and processed in countries outside of your residence. By using our Site, you consent to such transfers, which will be conducted under appropriate safeguards.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at support@cylva.com
Cylva.com
San Diego, CA USA